Faq

Order & Payment

How can I place an order?
Simply browse our collections of Skirts, Jeans & Pants, and T-Shirts & Tops. Add your desired items to the cart, proceed to checkout, and follow the on-screen instructions to complete your purchase.

What payment methods do you accept?
We accept major credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay. All transactions are securely processed.

Can I modify or cancel my order after placing it?
Orders are processed quickly. Please contact us at [email protected] within 1 hour of placing your order to request changes or cancellations. We will do our best to accommodate your request.

Shipping & Delivery

What are your shipping options?
We offer standard and express shipping. Standard shipping typically takes 5-8 business days, while express shipping takes 2-4 business days. Delivery times may vary based on your location.

Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping costs and delivery times will be calculated at checkout.

How can I track my order?
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package on our carrier's website.

Returns & Exchanges

What is your return policy?
We accept returns within 30 days of delivery. Items must be unworn, unwashed, and with all original tags attached. Please email [email protected] to initiate a return.

How do I exchange an item?
For exchanges, please return the original item and place a new order for the desired size or color. This ensures faster processing.

Who pays for return shipping?
Return shipping costs are the responsibility of the customer, except in cases of defective or incorrect items, where we will cover the cost.

Product & Sizing

How do I find the right size?
Each product page includes a detailed size chart with measurements for waist, hips, length, and more. We recommend measuring a similar item you own and comparing it to our chart.

Are your products true to size?
Our Skirts, Jeans & Pants, and T-Shirts & Tops are designed to fit standard sizing. However, fit may vary by style. Please refer to the size chart and customer reviews for guidance.

What fabrics are used?
We use high-quality materials such as cotton, denim, polyester blends, and elastane for comfort and durability. Specific fabric details are listed on each product page.

Customer Support

How can I contact you?
For any questions or assistance, please email us at [email protected]. We aim to respond within 24 hours on business days.

Do you have a physical store?
FaroMist is an online-only store, allowing us to offer competitive prices and a wide selection directly to you.